For Patients
Patient policies and procedures
HCA Florida Aventura Hospital strives to give patients the best experience possible by creating and carrying out patient-focused policies and procedures.
Patient information
HCA Florida Aventura Hospital provides many unique programs and services. Our patient care services provide both patients and families with quick, convenient emergency care as well as the emotional, psychological, and educational support they need.
A hospital can be a place where patients and visitors may be under great stress. That's why we've put many policies and procedures in place to ensure safety. Patients and their visitors will still need to take some precautions to safeguard their own well-being.
- Ask what to expect while you or your loved one is in the hospital. If you do not understand the answer to your question, ask the person to explain the answer to you again until you understand.
- If you have any questions for your doctor or nurse, write the questions down as you think of them. That way you will not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
- If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
- Please do not leave visiting children unattended.
- There are areas in the hospital that visitors cannot enter. Please read all signs in your area.
- You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.
- You will come in contact with many different people who will ask you the same types of questions several times. Please be patient. This is done to provide safe and effective care to every patient who walks through our doors.
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Contact us
HCA Patient Account Services
Tampa Bay, PO Box 9060
Clearwater, FL 33758
We accept American Express, Discover, Mastercard and Visa.
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Consult-A-Nurse®
Plus Care Network
If your doctor recommends additional care to aid in your recovery after leaving the hospital, such as inpatient rehabilitation or at a skilled nursing facility, we can help.
Navigating the healthcare process
HCA Florida hospitals are dedicated to supporting our patients and helping them navigate the healthcare process.
Patient financial resources
Medical records
Patient rights and responsibilities
Patient-focused programs and services
HCA Florida Aventura Hospital offers patient-focused programs and services designed to complement and act as an extension of your treatment plan.